Before you can do a deposit you need to be verified.
To verify your account, click on Account Profile in the left menu.
Next to Verification, click the Verify link and enter the relevant details as an individual or business.
Xago will send you an email on how to complete the verification process by uploading your relevant documents on DocFox.
Once Xago has sent you an email that the verification has been successful, you can start the deposit process:
Click on Wallets in the left menu.
Click on DEPOSIT in the ZAR Wallet.
Make the deposit from your bank into Xago's bank account using the details provided on this screen.
Please make sure you have copied the reference correctly to ensure your deposit is allocated. It is:
Deposits are free.
A minimum of ZAR 10.00 is required for a deposit.
Deposits can take up to two business days to be processed and depends on the bank(s).
Deposits are processed Monday to Friday, 08:00am - 17:00pm, excluding public holidays.
We only accept deposits that are made from your bank account. No other bank deposits will be processed.
Watch the video below for more information.